Privacy Policy

Data controller

Neuron Tempopoint Co., Ltd. is the data controller. Contact: info@neuron-tempopoint.click, phone 022366968, Street: 1874 New Rd 20 Talad Noi Samphantha Wong; City: Samphanthawong; State/province/area: Bangkok; Zip code: 10100; Country calling code: +66; Country: Thailand.

Data we collect

When you submit the contact form we receive your name, email address, optional consultation selection, and message content. Server logs may record IP address, browser type, and visit time. Cookie data is described on our cookies page.

Purpose and legal basis

We use enquiry data to respond to your request and to prepare estimates. We use essential technical data to operate the site. Where required, processing rests on your request for steps prior to a contract, legitimate interests in securing the site, or consent for optional analytics cookies.

Retention

Enquiry messages are kept up to 24 months unless a longer period is needed for an active engagement or legal claim. Server logs are typically rotated within 90 days.

Processors and transfers

Hosting and email providers may process data on our behalf under contractual duties. If data is transferred outside Thailand, we seek appropriate safeguards consistent with applicable law.

Your rights

Subject to Thai personal data protection rules, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. Contact us to exercise these rights. You may also lodge a complaint with the competent Thai authority.

Engagement data

Operational extracts you share for dashboard work should be anonymised where possible. We treat client operational files as confidential and retain them only for the engagement and any agreed archive period.